Vendor Help Centre

Everything you need to successfully set up your store, understand the marketplace, and start selling on Q2U World.

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1. Getting Started

Tutorial

Sign up as a Vendor

A step-by-step guide on how to register a new vendor account.

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Tutorial

Store Setup & Subscribe

Tutorial for configuring your store settings and choosing a subscription.

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Tutorial

Vendor Back End Overview

A comprehensive look around the vendor back-end interface.

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2. Products & Integrations

Tutorial

Manual Product Upload

Learn how to list products individually from the vendor dashboard.

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Tutorial

Shopify Feeder

How to connect and sync your Shopify store with Q2U.

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Tutorial

WooCommerce Feeder

How to connect and sync your WooCommerce store with Q2U.

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3. Orders & Shipping

Tutorial

Managing Orders

A guide on processing and fulfilling customer orders.

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Tutorial

Return Requests

Learn how to handle customer return requests in your dashboard.

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Tutorial

Australia Post API

Instructions on integrating the Australia Post API.

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Tutorial

Shippit API

How to connect the Shippit API for streamlined shipping.

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4. Store Management

Tutorial

Vendor Messages

How to communicate with customers using the messaging system.

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Tutorial

Payout Settings

Configuring how and when you receive payouts for your sales.

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Tutorial

Subscription Billing & Payment

Walkthrough on how to manage your billing methods and payments.

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Tutorial

Holiday Mode

How to pause your store temporarily when you go on leave.

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5. Additional Resources

Tutorial

Customer Sign Up

Video showing the customer sign-up experience.